November 9 is World Quality Day, a day dedicated to the importance of quality. On the occasion of this special day, it is perfect to reflect on how quality is not just a concept at Discorp, it is in fact, one of our most cherished core values that we hold very dear. Let’s take a look at how quality is at the heart of our company and how it is incorporated into every process.
What is World Quality Day?
World Quality Day is celebrated every year on the second Thursday of November, which this year falls on November 9. This opportunity serves as a platform for promoting awareness of quality standards in various aspects of our lives. It is an opportunity for companies to reflect on their achievements. Moreover, the purpose of this day is to encourage organizations and individuals committed to maintaining exceptional quality, thus contributing to economic success (National Today, s.d.).
Quality in every process:
1. Only quality brands
In our company, we strongly believe in offering ICT Hardware and Services of the very highest quality to our customers. This starts first with the choice of brands we work with. We select only products from genuine quality brands.
3. Our experience center
Our office in Wijnegem is also an experience center where our dedicated sales and technical team is always ready to give you a guided tour. Here you can experience our products and services at first hand.
5. In-house testprocedure
To ensure that our products and services we offer meet the highest quality standards, we have an in-house testing procedure in our own quality & preparation center. It allows us to notice any defects and correct them before they get to the customer. At this center, the IT equipment is first thoroughly tested and evaluated by our technical team before being installed at the customer’s site, so that we can guarantee top quality.
7. Customer webshops
Discorp offers three models of webshops, allowing customers to choose a webshop that best suits their needs. There is the possibility to customize your webshop with, for example, a predetermined product range.
2. Quality partnerships
Collaboration is a core aspect within Discorp. Since we work with a lot of suppliers and distributors, we strongly believe in maintaining strong relationships. To build such relationships, we place great importance on stakeholders who share the same commitment to quality.
4. Solution thinking & flexible customer tailoring
At Discorp, we approach challenges with a solution-oriented mindset. Our team always thinks along with the client’s needs. Thus, we go above and beyond to come up with unique solutions.
6. In-house distribution center
In addition to our experience center, we also have an internal distribution center, ensuring a highly efficient ordering and delivery process. In our center we create kits/bundles, personalize orders, keep a dedicated stock for easy swap and fast supply chain and do asset management, provide warehouse renting solutions, ... Every order is also subjected to quality control here.
8. Maintenance, support and after-sales
Our commitment to reliable quality extends beyond product delivery. We provide maintenance and support services that guarantee accuracy, efficiency, and quick assistance at every stage. Alongside the standard manufacturer’s warranty, Discorp offers Service Level Agreements to uphold exceptional service standards.
“Quality is not an act, it’s a habit.”
Simply put, Discorp’s primary focus is to provide both quality ict hardware and services to ensure that we not only meet but exceed our customers’ needs and requirements. And as Aristotle once said, “Quality is not an act, it’s a habit,” we corporatize this core value in all aspects of our business to ensure top service. Discorp unlocks the potential for improved efficiency, productivity and success within your workplaces. If you would like to discover more about our services, please do not hesitate to contact us.
Sources
Kiani, T. (2023, 15 augustus). WORLD QUALITY DAY – November 9, 2023 – National Today. National Today. https://nationaltoday.com/world-quality-day/#:~:text=The%20purpose%20of%20this%20day,%2C%20United%20Kingdom%20(U.K.).